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Terms and Conditions
What are your delivery terms?
1.1 Megatech allows 24 hour processing time. Delivery times are based on working days and excludes Irish public bank holidays. Delivery times are shown here and are sent from our warehouse in Dublin:
Ireland = 1-2 days standard shipping
UK Mainland, Isle of Man = 2-3 days standard shipping
Germany, France, Belgium, Netherlands, Poland, Austria, Spain, Luxembourg, Norway, Sweden, Finland, Hungary, USA = 5-7 days standard shipping
India = 7-10 days standard shipping
What are your returns policy?
1.1 Megatech may, at its sole discretion, accept a return of the Goods, provided that the Goods are returned to Megatech in the same condition that they were despatched including original packaging and that Megatech is notified of any problem with the Goods and the Customer’s intention to return them within 30 days of the date of the invoice relating to those Goods.
1.2 Any return must be accepted by Megatech in writing prior to the return of the item back to Megatech. Megatech is under no obligation to accept a return that it has not authorised. Our authorisation policy states that we may need evidence of faulty goods.
1.3 If the item is faulty we will arrange collection of thus item. However if the item is unwanted the customer is responsible for the costs of shipment and delivery of returned Goods.
How long do I have to notify you that I am unhappy with my purchase?
1.1 Customers should inform Megatech Europe 30 Days from date of purchase/invoice.
How will warranty work on the products you stock?
1. Megatech warrants that the Goods shall, for a period of warranty that shall be specific to each product (the “Warranty Period”):
1.1 Conform in all material respects to the Order and the Specification;
1.2 Be free from material defects in design, material and workmanship; and
1.3 Be of satisfactory quality within the meaning of the Sale of Goods Act 1979.
2. The Customer warrants that it has provided Megatech in writing with all relevant, full and accurate information as to the Customer’s business and needs.
2.1 As the Customer’s sole and exclusive remedy, Megatech shall, at its option, repair, replace, or refund the Price of any of the Goods that do not comply with clause 1, provided that the Customer:
2.2 Serves a written notice on Supplier:
2.2.1 During the Warranty Period in the case of defects discoverable by a physical inspection; or
2.2.2 In the case of latent defects, within 30 days from the date on which the Customer became aware (or should reasonably have become aware) of the defect;
2.2.3 Provides Megatech with sufficient information as to the nature and extent of the defects and the uses to which the Goods had been put prior to the defect arising;
2.2.4 Gives Megatech a reasonable opportunity to examine the defective Goods; and returns the defective Goods to Megatech at the Customer’s expense (and Megatech shall reimburse reasonable delivery costs if the Goods are deemed to be defective)
3. Megatech shall determine whether Goods are defective within 10 Business Days of receipt of the Goods from the Customer.
4. The provisions of these Conditions, including the warranties set out in clause 1, shall apply to any of the Goods that are repaired or replaced with effect from the date of delivery of the repaired or replaced Goods.
5. Megatech shall not be liable for any failure of the Goods to comply with clause 1:
5.1 where such failure arises by reason of wear and tear, wilful damage or negligence;
5.2 to the extent caused by the Customer’s failure to comply with Megatechs instructions in relation to the Goods, including any instructions on installation, operation, storage or maintenance;
5.3 to the extent caused by Megatech following any specification, instruction or requirement of or given by the Customer in relation to the Goods;
5.4 where the Customer modifies any Goods without Megatechs prior written consent or, having received such consent, not in accordance with Megatechs instructions; or
5.5 where the Customer uses any of the Goods after notifying Megatech that they do not comply with clause 1.
How long do I have until I receive my goods?
1.1 The Goods shall be delivered by Megatech, or its nominated carrier, to the Location on the date(s) specified in the Order.
1.2 The Goods shall be deemed delivered on arrival only of the Goods at the Location by Megatech or its nominated carrier (as the case may be).
1.3 The Customer shall be entitled to reject a delivery of the Goods where an incorrect volume of the Goods has been supplied where such delivery is outside the tolerance of 20%.
1.4 The Goods may be delivered by instalments [if specified in the Order]. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
1.5 Delivery of the Goods shall be accompanied by a delivery note stating:
1.5.1 the date of the Order;
1.5.2 the product numbers, type and quantity of the Goods in the consignment; and
1.5.3 any special handling instructions.
1.6 Time of delivery is not of the essence. Megatech shall use its reasonable endeavours to meet delivery dates but such dates are indicative only. Any delivery made three days prior to or three days after the delivery date(s) specified in the Order shall be deemed delivered on time. Should delivery need to be made outside of such period, Megatech will communicate such information to the Customer.
Do you ship internationally?
1.1 Megatech Europe currently ship to several international locations which can be seen at the checkout stage or in the delivery terms.
1.2 Megatech are not restricted to only these locations. If your location is not shown as available, please contact us directly and we will look to add the location.
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